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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Important information

TRMC are participating in improved access, this will be delivered from the 1 June. This is available to patients registered at Taunton Road Medical Centre.  As a result of having to move to improved access, early morning appointments which were available at 7.45am will no longer be available with GP's from the 1 June and with the nurses from the 1 August. We apologise for this, however it is beyond our control, as there are limited resources available and we have to follow national guidance.

Opening times

The practice is open at the following times:

  • Monday 8am to 6.30pm
  • Tuesday 8am to 6.30pm
  • Wednesday 8am to 6.30pm
  • Thursday 8am to 6.30pm
  • Friday 8am to 6.30pm
  • Weekend closed

Telephone line opening times

The practice reception telephone line 01278 720000 is open from 8.30am to 12.30pm and 1.30pm to 6pm.

In case of emergency Monday to Friday

A Duty Doctor is available from 8am to 6.30pm. For life threatening emergencies please call 999.

 

 

 

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