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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Latest News

Patient Access Request Form:

Did you know you can now book appointments, order repeat prescriptions and view parts of your medical history online. To register for this service please complete the below form:

TRMC Patient Access Form

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Important Patient Information:

During these uncertain times, TRMC has introduced a number of new ways of working with an aim to providing its patients the best continuity of care available. Please read the attached leaflet for more information:

TRMC Patient Information Leaflet

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Maternity Self Referral Form:

https://www.somersetft.nhs.uk/maternity/maternity-pregnancy-and-birth/maternity-self-referral/

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Statutory Sick Pay (SSP): Employee's statement of sickness

If needing to self-isolate please use the below link in order claim statutory sick pay:

Statutory Sick Pay Online Form

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Village Agent

Providing people in Somerset with free confidential practice support and easy access to information and services. 

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SMS Messaging Now Available!

sms

 The practice has now implemented SMS (text) messaging. It is therefore vitally important that we have an up to date mobile phone 

 number. If you would like to sign up to receive text messages from the practice, please complete and return the below form. By completing

 this form, you are agreeing to notify us of any change to your mobile numbers to avoid any possible breaches in patient confidentiality.

 SMS Consent Form

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Care Quality Commission (CQC)

The Practice is now registered with the CQC. This involved demonstrating compliance in a number of outcomes involving patient care and the management of the Surgery. From the 1st April 2013 we can also expect inspections during which they will be particularly keen to speak to patients, their families and careers. 

 

For more information on CQC please go to: https://www.cqc.org.uk/ 

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Patient Newsletters:

2020: March 2020 - COVID-19, April 2020, May 2020, June 2020, July 2020,  August 2020,  September 2020, October 2020, November 2020, December 2020

2019: January 2019, February 2019, March/April 2019, September 2019, November 2019

2018: Feb 2018, March 2018, April/May 2018, June 2018, Winter 2018, November/December 2018

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Pregnant?GP Patient SurveyYou can save me

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